We mainly dispatch orders using Royal Mail tracked services. During busy periods, we may also use courier services such as Evri or DPD.

Our standard flat-rate Royal Mail postage charges are:

Royal Mail Tracked 48: £2.79
Royal Mail Tracked 24: £4.54
Royal Mail Special Delivery: £10.99

You can add as many items as required to your order and pay the applicable flat shipping cost.

Selected listings priced over £10-£12 may include FREE UK SHIPPING, as stated on the individual listing.

We offer a 30-day return policy. Please refer to our return policy for full details.

RETURN POSTAGE: The buyer is responsible for the cost of returning an item, unless the return is due to an error on our part or the item is faulty.

If you wish to return an item, please do not open, use or alter the item before contacting us. The item should be returned in its original condition. Once the returned item has been received and checked, we will process the refund for the item in accordance with our return policy.

PERSONALISED PRODUCTS:

Please note that personalised products cannot be returned or exchanged because they are specially made to your requirements and cannot normally be resold.

If you are purchasing a personalised item, please carefully check your chosen design, name, wording and spelling before submitting your order. Once the personalised product has been made, changes may not be possible.

If you have any questions about a product, postage, personalisation or your order, please contact us only through eBay Messaging. We aim to respond to messages within 24 hours.

If you have any questions before purchasing, please contact us through eBay Messaging. We are always happy to help.