PRODUCT DESCRIPTION

• Material: Linen
• Style: casual
• Type: handbag, shoulder bag, tote bag
• Size: 40×40 CM / 15.7×15.7 Inches

SHIPPING & DELIVERY

• All packages are shipped from China by China Post or SF Express. After they have arrived in the destination country, the packages will be deliver by the local post offices.
  
• Packages are generally dispatched within 3-5 days after receipt of payment
• Tracking number will be online within 3-7 days
• Estimated delivery time:
  

  Location	*Estimated Shipping Time
  United States	10-30 Business days
  Canada, Europe	10-30 Business days
  Australia, New Zealand	10-30 Business days
  Central & South America	15-30 Business days
  Asia	10-20 Business days
  Africa	15-45 Business days

  *This doesn’t include our 3-5 business days processing time. Please note that during the pandemic time, the delivery time might be slower than the normal estimates due to the limitation of international airplanes from other countries.
  

• For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you specified combined shipping
• Buyer will be responsible for any additional customs taxes or tariffs as applicable to your country

RETURNS

• We receive returns if the product not as described. The following situations are not included: 1) An item you claim is not as described but the seller can prove it is 2) Items are as described but you no longer want them
• Please contact seller within 15 days after receiving the item and provide us with a picture of the product for our reference. After we received the picture, we will inform you how to make a return for your order
• Please note that product should be returned in original condition (unused, in the original packaging), failure to complete this requirement might cause the seller to refuse refund or reshipment
• We will make refund or reshipment (buyer's choice) within 2-3 days after we received the return package

REFUNDS  

Your satisfaction is our #1 priority. Therefore you can request a refund or reshipment for the ordered products if:

• You do not receive them within the guarantee time (45 business days in normal time, the guarantee time during the pandemic is 70 days, not including 3-5 business day processing).
  
• You receive the wrong item

We do not issue a refund if:

• Your order does not arrive due to factors within your control (i.e. providing a wrong shipping address)
• Your order did not arrive due to exceptional circumstances outside the control of the seller  (i.e. not cleared by customs, delayed by a natural disaster)
• Other exceptional circumstances outside the control of the seller

You can submit a refund request within 15 days after the guaranteed period for delivery (45/70 business days) has expired. You can do it by sending a message on the Contact page.

FEEDBACK

• If you are satisfied with our product please kindly leave us positive feedback and good ratings *****
• If you have any issue/problem with our product, please contact us and give us a chance to solve your problem before leaving any negative feedback. We will do our best to solve your problem!