Delivery time:
same business day handling, order cut-off time at 10.00am (Sydney time)
Zone 1) 3-5 working days
Sydney Metro, Brisbane Metro, Adelaide Metro, Melbourne Metro
Zone 2) 5-8 working days
NSW - Regional, QLD - South East, QLD - Regional, TAS - All, WA - Perth Metro
Zone 3) 8-14 working days
QLD - Regional, SA - Regional, VIC - Regional, WA - Regional
Zone 4) 8-14 working days
(Extra shipping charge may apply) QLD - Far North, WA - Remote, NT All
Excluded locations:PO Box
ARTWORK APPROVALS:
Please check all details thoroughly. However NO responsibility will be taken for any mistake (wrong typesetting or design), when artwork has been approval. Artwork CAN NOT BE use or send to other design company before full payment has been received. If you provide your own artwork, Please make sure the size and the image quality is correct and ready to print before the payment.
SHIPPING:
The estimated shipping times always for reference only. A track number will be sent to you after your order has been shipped so that you can estimate when your items will arrive the destination. Please note that the tracking information might not update in real time immediately. We are not responsible for shipping delays caused by Couriers. We will help but sometimes customer need to follow up the case by their own.
CUSTOMER SERVICE:
From September 2017 we were not be able to include contact information, i.e. phone numbers, email addresses or social media profiles, in item descriptions, images, eBay Stores or seller profiles.Buyers and sellers should always use eBay messaging tools, such as My Messages to communicate with each other. Sharing contact information in listings often leads to transactions being taken off eBay. This is against our policies, and limits our ability to protect you in case something goes wrong.Ebay know that many sellers like us offer telephone support as part of providing great customer service. But from mid-2017, an eBay Store subscriber only can share our customer service phone number with buyers via the Ask a question link. We will answer your question in one working day.
Customer can return the non-custom order or finished product(s):
such as restaurant order book, non-printed paper, ink... without any reason but 20% restocking fee apply for all the return item(s) : include wrong delivery location and non-pick up item(s). We do not accept any return item(s) after 7th day.Custom order, design or printing item, we don't accept returns because a buyer has changed their mind, wrong artwork approvals or chosen the wrong item.
ALL PAYMENTS ACCEPTED VIA PAYPAL