We prefer PayPal for all transactions because of its safety and convenience. For "Buy It Now" listings, your payment is due at the time of checkout. For auction style listings, your payment is due within 48 hours after the auction ended.
9.75% sales tax is charged on items with a shipping address in Tennessee.
Once you have completed checkout we are unable to make changes to your order.
Before completing your purchase, please confirm that your shipping address is correct and formatted properly. We are unable to make changes to the shipping address once the payment has been made and we will only ship to the address provided by you at checkout.
Your item will be shipped within three business days after your payment has cleared.
We ship Monday through Friday, excluding Holidays. You will receive an email message as soon we have shipped your item and provide tracking information. It can take up to 24 hours for tracking information to be updated in the shipping carrier's system.
If the item is not available in our local store at the time you placed the order, this item will be shipped from an alternate warehouse direct to you.
Delivery times varies by shipping carrier.
If the item you purchased is found to be defective, we will be happy to provide a full refund upon the item's return within 14 days of your receiving delivery.
We are also happy to exchange or replace the item.
If you need to return a defective device, please contact us through eBay messaging before shipping the return. Please note that you are responsible for the shipping cost to return the device to us.
Shipping cost are non-refundable.
Our return policy is void if the item has been altered, neglected, abused or damaged by the buyer. We are not responsible for compatibility issues.
The buyer needs to verify that the item is compatible with the vehicle which will be used for before purchasing.
Please use the eBay messaging system to get in contact with us. We strive to answer all inquiries in a timely manner, but please be aware that messages received after store hours or on weekends and holidays may not be answered until the following business day.
Store hours are Monday - Friday 8:030 AM to 5:00 PM CST.
If you have any questions about this item, please send us a message.
All of our items come with a 6 month warranty if not shown otherwise in the item description. Please retain a copy of your dated purchase receipt for this item in order to submit a warranty claim.
We are all just humans after all and mistakes can happen. If you do experience a problem, either with the product or the service we provide, please contact us through eBay messaging before you leave a negative or neutral feedback.
We do everything we can to resolve any issues.
By bidding on and/or purchasing this item, you agree to our terms of sale and acknowledge that you have read and understand the item description and these store policies.
Thank you!
Your Chrome Country Team