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INSTRUCTIONS FOR BUYERS
- Invoicing: Please provide your Business Name for
the Tax Invoice.(within Australia only)
- International Buyers: Import duties, taxes, fees & shipping charges are not included
in the item price and are the buyer’s responsibility. (Check with your
customs prior to bidding/buying).
TERMS AND CONDITIONS:
- When you bid on this item, you are
regarded as having read and accepted all our terms and conditions, and the
contract between you as buyer and us as seller becomes effective.
- Pictures are for illustrative purposes
only.
- Specifications are subject to change
without notice if such changes will not affect the main usage of the
products.
- Because effort has been made for
accuracy of our item details any errors or omissions are unintentional. We
accept no liability for any loss due to your unintentional
misunderstanding of our information. If you have doubts about the
products, please contact us before you bid.
MONEY BACK POLICY:
(If you are dissatisfied for any reason, please
contact us before you return it and we will do our best to help you).
- If you change your mind before we ship
the products, we will refund your payment minus a 10% re-stocking fee.
- After you receive it, if the item is not
what you want, before you open the manufacturer’s package, pay the postage
to mail it back. When received, we will give you full refund of the sale
price, less our original postage or shipping and handling fees and costs.
If it shows signs of user abuse or damage, we will request payment from
you for the additional postage cost to return it back to you.
- Our money back policy is only effective
within 30 days after the eBay sale date.
- The original manufacturer's packaging
must be included with returned items. If item or its packaging show signs
of damage, it will be rejected and returned to the purchaser at
purchaser's cost.
- The original Tax Invoice must be
returned with returned items. Photocopies are not acceptable.
- Opened Packaging: Once the item's
manufacturer packaging has been opened, our Money Back Policy no
longer applies. We will not accept returns of items with opened packages,
unless the products have: a) manufacturing defects (see “Warranty”)
or b) do not match the description or are not fit for their purpose
as stated by us.
WARRANTY:
Warranty only
applies to faults caused by manufacturing defects. A fault caused by user abuse
such as dust or water entry, is not a manufacturing defect. If you believe a
product has a manufacturing defect, return it with the freight/delivery cost
paid by you. The buyer is responsible for all return shipping costs. If it has
a manufacturing defect, we will replace or repair it and return to you (freight
free within Australia; you pay freight outside Australia). If it is not faulty
(at the discretion of the supplier/manufacturer), or has been damaged by
anyone, we may request additional payment for the cost to return it to you in
same condition.
SHIPPING/DELIVERY:
- Regular Postage: Cost is Calculated within
Australia. Parcel is
left at your address if unattended.
- Signature on Delivery (optional): Parcel is then NOT left at your address when unattended.
- Tracking: Tracking is NOT included unless you choose "Prepaid...Satchel", "Express," “Registered,” or "+ Signature."
- Shipping time: usually takes 5-14 days within Australia.
- Australia
Post has increased postage delivery times. Ordinary
postage now takes up to 6 business days. Thus, when posted on Friday, “6
business days” (including 2 weekends) means 10 days. However, NT, WA
& TAS destinations take even longer, (up to 14 days). (Also see International).
- International: See “Postage & Payments” tab in this listing.
- Standard Post: Includes tracking. (1-3 weeks) (Likely 7 days to UK & USA)
- Lost Parcels: We can help you trace it only if
you choose “Express,” “Tracking”
or “Signature”
- Postage Cost of Multiple/Combined items: 2 or more items - free postage, within Australia.
- Despatch: Usually one day after payment. We pack
items very carefully.
- Buyers' risk: The seller bears no liability for late delivery, missing or
damaged parcels or any loss during transit. Handling & Shipping cost
is not refundable.
Discounted Postage for each Additional Item!
Feedback: The feedback system is crucial in building trust between buyers and
sellers. We do not delay leaving positive feedback for our valued customers
until after receiving their feedback. We hope that if you are happy with your
purchase & our service, that you will do the same for us. We pride
ourselves on good communication - if you have any questions please contact us.
We are more than happy to assist with your enquiries. We are only human - if
you have a problem let us know prior to leaving feedback.
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All prices include GST. Tax Invoices provided.