Gigabyte G27Q20, 27" QHD Screen, 2560x1440, 16:9, 0.5ms, 200Hz, Free Sync/G-Sync, 2xHDMI, 1xDP, VESA, Height Adjustable, Tilt, Pivot, Swivel

Shipping Policy

We ship worldwide and aim to dispatch all orders within 1–2 business days.

For most items, delivery within Australia is FREE, and we use a range of reliable, well-known couriers to ensure fast and secure delivery.

Domestic Shipping (Australia)

Free shipping Australia-wide

Orders ship within 1–2 business days

We use major courier partners such as Australia Post, StarTrack, Toll, Aramex, DHL, and others depending on the item and destination

Tracking details will be provided once your order has been dispatched

Please note: For security purposes, deliveries may require a signature on delivery. If you prefer the parcel to be left without a signature (Authority to Leave), please contact us after placing the order. 

International Shipping

We ship to most countries worldwide

Shipping fees will be calculated at checkout

Delivery times vary depending on destination and customs requirements

Buyers are responsible for any import duties, taxes, or customs charges

Handling Time

Standard orders are dispatched within 1–2 business days

Special order items or products that require additional handling may take longer; if so, we will notify you of any delay

Address Accuracy

Please ensure your delivery address is correct during checkout. We are unable to make changes after payment is completed.

Thank you for shopping with us!

Return Policy

Please choose carefully before purchasing. We do not accept returns for change of mind, incorrect selection, or buyer error. This includes:

• Ordered by mistake

• No longer needed

• Wrong model purchased

• Change of preference or finding a lower price elsewhere

We strongly recommend confirming compatibility and product specifications prior to placing your order.

Faulty or Incorrect Items (ACL Compliance)

We fully comply with Australian Consumer Law.

If your item arrives:

• Faulty or not working as intended

• Damaged in transit

• Significantly different from the listing description

we will provide an appropriate resolution, which may include repair, replacement, or refund.

Return Process

To request a return for a faulty or incorrect item, please contact us via eBay messaging and provide:

• Your order number

• A brief description of the issue

• Photos or videos clearly showing the problem (where possible)

This helps us assess the issue quickly and avoid delays.

Important Notes

• Items may need to be returned for inspection before a refund or replacement is issued

• Returned items must match the original product supplied (including serial numbers where applicable)

• Refunds will not be issued prior to receiving and verifying the returned item, unless required under Australian Consumer Law

We’re here to help and will work with you to resolve any genuine issues as quickly as possible.

“For high-value items, serial numbers may be recorded prior to dispatch.”

We require immediate payment for all purchases.

This helps ensure your order is processed and dispatched as quickly as possible.

All payments are handled securely through eBay Payments.