- Condition & Polishing: Pre-owned jewelry may have micro-scratches. Items described as "polished" may still exhibit faint buffing marks, and hallmarks may be slightly thinned due to the polishing process.
- Accessories: Only the items explicitly listed in the description are included. (Please note that accessories may not be photographed.)
- Size & Weight: Measurements and weights are approximate. Please allow for slight discrepancies. For rings, please carefully check the provided size and the exact width measurement in the description.
- Ring Sizing: We do not offer resizing services.
- Natural Gemstones: Natural stones and pearls may have internal inclusions, color unevenness, or slight surface irregularities. These are proof of nature and not defects. Stone colors may also vary slightly depending on lighting and your monitor settings.
- Stone/Pearl Loss: We are not responsible for stones or pearls falling out due to impact or daily use after delivery.
- Cosmetic Changes & Deformation: Discoloration, scratches, loss of plating, or distortion of rings/earring posts caused by wear, sweat, or chemical contact are not covered.
- Modifications: Any issues arising after the item has been resized, repaired, or modified by a third party will void all responsibility.
- Earrings: For hygiene reasons, we strictly advise cleaning earrings before use.
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