Dorman Heavy Duty Hood Spring 938-5407CD

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Business Hours: We are a business, running Monday- Friday 7am - 5pm est. Messages outside of the normal business hours will be responded to at our earliest convenience.

Fitment: Seller does not guarantee fitment. Buyer should verify this is the exact part needed before purchasing. Fitment table is provided by ebay, not the seller. Please message us before ordering with your vin and we will verify fitment.

Return Policy: 30 day return policy is available for UNUSED parts. No international returns. Original shipping charges are at sellers discretion.

Return Instructions

1. If you would like to return your new, unopened, and uninstalled part:
2. From within My eBay, click Purchase History.
3. Find the item you ordered.
4. Below the Leave Feedback button, click [More Actions] > [Return This Item].
5. Select from the following 5 reasons.* The reason you pick has no impact on you or your refund amount, but it has a big impact on us as a seller. Other selected reasons may delay the refund process per an internal investigation and appeal to eBay.

• Doesn't Fit
• Changed My Mind
• Found a Better Price
• Just Didn't Like it
• Ordered by Mistake

Add details like I tried to install this part, and it didn't fit. Click [Request a Return].

Returned parts will typically be refunded within 2 business days of receipt if the part is new, unopened, and uninstalled. Return reasons other than those listed above will usually prolong the processing time by 3 additional business days

If the item has been opened, installed, or used, we are unable to accept a return due to safety concerns.

• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

Return Policy

1. Parts must be resaleable and in the original packaging.
2. We cannot take back used parts.
3. We cannot take back installed or tried parts.
4. Electrical parts are not returnable.
5. We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
6. Return request need to be within 30 days of receipt.