Brand Name
**WANT TO SAVE ON SALES TAX? GIVE US A RING TO FIND UT HOW!**
Enjoy the beauty of an open-hearth fire, without the hassle. The Grand Birch 3-Tier vented gas log set includes hand-painted oak logs and a tiered burner system that displays large flames and glowing embers on multiple levels, all controlled with easy on/off capabilities thanks to electronic ignition.
- Hand-Painted Logs - Captures a true-to-life look with the intricate details of bark, firewood grain and charring for a rustic fireside experience
- Radiant Heat - Emits warmth passively, with no fan required
- 3-Tiered Burner System - Creates a multi-level fire with a state-of-the art tiered burner configuration
- Intellifire Electronic Ignition - Start and stop a fire easily with battery-powered electronic ignition, controlled via remote
- Includes RCB On Off Remote
- Burner system included, available in LP or NG
Payment
Shipping
We Accept All Major Credit Cards and PAYPAL
Domestic Shipping
We offer FREE SHIPPING of all our product for anything of value over $499. We can ship to virtually any address in all lower 48 states, Alaska and Hawaii will be extra fees. If you are in a remote area or a location not accessible by a large freight truck their will be additional charges or we can arrange you pick the product up at the local terminal.
International Shipping
For any international sales we can ship to a international shipping terminal in the lower 48 states arranged by you and from there you are responsible for the shipping and the product. Once received at the shipping terminal we are no longer responsible for any damage that could occur after.
Returns
- If you need to return an item you may do so within 30 days of the product's delivery.
- The product must be in new, unused condition, and must be returned in the original packaging.
- Please note that built to order items, and custom made items are not eligible to return for any reason.
- All returns must be arranged with us and be assigned a Return Authorization (RA) number
- Our items ship from multiple warehouses and it is essential that they are returned to the proper location.
- It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
You may return most new, unopened items within 30 days of delivery with a 20% restocking fee and return shipping is your responsibility. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
**WANT TO SAVE ON SALES TAX? GIVE US A RING TO FIND UT HOW!**
Enjoy the beauty of an open-hearth fire, without the hassle. The Grand Birch 3-Tier vented gas log set includes hand-painted oak logs and a tiered burner system that displays large flames and glowing embers on multiple levels, all controlled with easy on/off capabilities thanks to electronic ignition.
- Hand-Painted Logs - Captures a true-to-life look with the intricate details of bark, firewood grain and charring for a rustic fireside experience
- Radiant Heat - Emits warmth passively, with no fan required
- 3-Tiered Burner System - Creates a multi-level fire with a state-of-the art tiered burner configuration
- Intellifire Electronic Ignition - Start and stop a fire easily with battery-powered electronic ignition, controlled via remote
- Includes RCB On Off Remote
- Burner system included, available in LP or NG
Brand Name
Payment
We Accept All Major Credit Cards and PAYPAL
Shipping
Domestic Shipping
We offer FREE SHIPPING of all our product for anything of value over $499. We can ship to virtually any address in all lower 48 states, Alaska and Hawaii will be extra fees. If you are in a remote area or a location not accessible by a large freight truck their will be additional charges or we can arrange you pick the product up at the local terminal.
International Shipping
For any international sales we can ship to a international shipping terminal in the lower 48 states arranged by you and from there you are responsible for the shipping and the product. Once received at the shipping terminal we are no longer responsible for any damage that could occur after.
Returns
- If you need to return an item you may do so within 30 days of the product's delivery.
- The product must be in new, unused condition, and must be returned in the original packaging.
- Please note that built to order items, and custom made items are not eligible to return for any reason.
- All returns must be arranged with us and be assigned a Return Authorization (RA) number
- Our items ship from multiple warehouses and it is essential that they are returned to the proper location.
- It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
You may return most new, unopened items within 30 days of delivery with a 20% restocking fee and return shipping is your responsibility. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
