Product Description
1.Solving steps for failed to control temperature of sock¡ (A) Check if the battery is fully charged.¡ (B) Check if the socks are connected to the batteries.¡ Successfully, or Long press to switch on & off normally, or if the red gear light can be switched.¡ (C) Elimination method, to test if there is a problem with socks or batteries, pls exchange each sock for reconnection.¡ (D) Check if bluetooth and location are open.¡ (E) Check if there are only two socks in scope of 10 meters and the batteries are connected. If there are more than one pair of socks, pls connect them one by one.¡ (F) Check if power on or if there is a wrong operation of store, or if selected about the sock button.¡ (G) If tried several times but still failed to connect to the store, pls exit the sock store, clear the sock store and mobile phone cache. Then binding again.2.How long does it take to fully charge?¡ The batteries must be charged with an adapter > 5V/2A. Single battery, the charging time is 5-6 hours. If the adapter 5V/2A. Single battery, the charging time is 5-6 hours. If the adapter<2A, the charging time will be longer, or the current is too small to charge.3.How long will it last on a full charge?¡ It's depend on on the gear, usually 3.5 to 11 hours. Under comfortable temperature it can use for 4 to 6 hours.4.Is there a distinction of right or left for batteries?¡ No need to distinguish right or left for batteries, sock store defaults to the last matched connection, when change battery position, the corresponding to serial number 1 and 2 displayed in the store won't change.5.Why does the strengthen gear only use for 1 min and then closed automatically?¡ To prevent low-temperature burns, don't use flashing heating gear for a long time. It can save battery & shorten the low heating time if heating up the temperature to comfortable temperature in fast time and then downshift for insulation.