MERCEDES GLE CLASS 2016

• Our business hours are 8am - 5pm Monday - Friday and 9am to 3pm Saturday, excluding public holidays.
• Please ensure that the item is correct or suitable before bidding!
• Item condition is described as best as we can in the listing. If you require more information, please contact us to arrange inspection.
• Do not make assumptions about the suitability of the item for your purposes, configuration, features or compatibility.
• Returns and refunds will only be offered if the item is faulty or does not match the information provided here.
• Please consider freight costs before bidding. If you require a quote, please contact us!
• We reserve the right to remove an item from auction as it may be listed elsewhere.

General

• We deliver shipping Australia-wide.
• Please ensure you provide a physical address (no PO BOX) and a contact phone number for shipping.
• We only ship to the address provided on eBay. If you need delivery to a different address, please update your eBay details before checkout. We are not responsible for deliveries sent to incorrect or outdated addresses.

Large Items

• Large or bulky items (e.g., engines, doors, seats) may be shipped on a pallet and must be delivered to a commercial address with unloading facilities such as a forklift.
• We do not deliver large items to residential addresses.

Local Pickup

• All listings are eligible for free local pickup. However, items must be paid for through eBay before collection.
• We require time to prepare your order (cleaning, picking, etc.), so please message us to confirm a pickup.
• When you arrive, you'll need to present the QR code eBay provides for the order.

• 30-day warranty on all items.
• Warranty only covers the cost of parts. Any installation or other fees are non-refundable
• If a part arrives damaged, or is defective, it is our responsibility to take care of it but it must be reported to us immediately.
• Returns are only accepted if the item is faulty or does not match the description here.
• Please contact us first if there are any issues with the item, do not just send back and expect it will be refunded.
• Shipping / Postage cost is not refundable, returned goods for change or mind/incorrect order are to be returned at buyers own cost.

• We hope your experience with us is positive, but if for any reason you are unhappy (item faulty or not as described etc) please don't hesitate to contact us and we will attempt to take care of it for you.
• If you feel we have made a mistake we would appreciate the opportunity to correct this for you.
• If you have received your item and are satisfied with it, please take a minute to leave us a positive feedback, we work very hard to continue keeping our feedback as high as possible so your positive feedback is highly appreciated.

• We will keep in touch with you during the transaction and promise to stand by the item.
• Any questions, please contact us via eBay message, we will respond to you promptly during our business hours.
• To check out our range of parts: visit our eBay store