This book is a valuable resource for anyone looking to improve, redesign, and automate business processes. It provides a comprehensive guide to business process change, with a focus on the use of software development and engineering techniques. The book includes 529 pages of detailed information on the subject, and is written in English. The Morgan Kaufmann Series in Data Management Systems Series published the book in 2002, and it is in the format of a trade paperback with dimensions of 9.3 inches in length and 7.4 inches in width. The book weighs 31.4 ounces and covers topics such as enterprise applications, general e-commerce, organizational development, and software development & engineering systems analysis & design.