1. Orders will be processed and dispatched within 24-48 hours after payment is clear.
2. We only ship to confirmed eBay addresses. Your eBay address MUST MATCH your Shipping address.
3. If you have not received your shipment within 10 business days from payment, please contact us. We will track the shipment and get back to you as soon as possible. Our goal is customer satisfaction!
4. Please note that estimated delivery time is depended on destination cities, and may subject to customs clearance process, and weather condition in your area.

Buyers can make payments by:

1. PayPal Account/Credit Card Payments Through PayPal
2. Internet Bank Transfer
3. Local Commonwealth Bank Direct Deposit

Must receive your Full payment within 7 days or your order will be cancelled, unless
otherwise mutually agreed,to avoid item being re-lised and non-payment strike from My eBay.
Buyers are required to make payments following the instructions on the checkout page. Otherwise, the seller is not liable for any unidentified payment and delay of delivery.
Our prices are 10% GST inclusive. Tax invoice is available upon request.

Return Policy:

Return must be agreed by both parties prior to the actual return.

Claims for return must be made in writing within the first 7 days of receipt of item and Freight fees are non-refundable.

The item must be returned in the original packaging and in original condition in order to qualify for exchange, otherwise extra fee will apply.

We accept returns if the item is still in its original packaging with no missing or damaged parts and the item is returned within 30 days after purchase. 15% restocking fee applies for the returns, Minimum $10 restocking fee. And buyer is liable for returning postage.

If the item is missing the original packaging, or in the original packaging but damaged, or unsaleable condition, then unfortunately we don’t accept this returns.

Warranty:

All listed items come with its warranty description. Buyers please note the different of the warranty term:

Please email us if the item is DOA (dead on arrival) within 7 days from the date of dispatch. We will replace the item if the returned item has been found faulty after the checking by our technician. However, you will be charged inspection fee $15.00 if the returned item is found to be working and the item will be delivered back to you at your expense.

Replacement warranty: All Faulty item can be replaced with full functional unit after checking process (take up to 20 business day) within warranty period. Please be aware we only cover the postage between manufacturer and us. And buyer is liable for two-way postage of returning and sending warranty product. If there is any physical damage then warranty will void.

We maintain high standards of excellenceand strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.

We strive for our customer satisfaction at best possible. If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.

We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem you have.