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Vivosun: Love Growing Green
● Innovation Through Research
Leveraging 15 years of experience in commercial and home grow, we take cutting-edge, commercial-grade technology and put them directly in your hands. Every product, from our first grow light to our latest V series, is designed to solve real grower challenges—because the best tech should be accessible to everyone.
● Trusted by over 2+ million home growers worldwide
● Collaborated with 500+ Global Influencers
● 100+ Patents, including Multiple World-First Innovations
1.Items are generally shipped out within 1-2 business dayafter your payment has been cleared (Sat. & Sun. & Public holiday excluded.)
2.We only offer local delivery in UK, which normally takes about 2-3 business day from our warehouse. If you need Express Mail Service, please contact us before placing orders via ebay message.
3. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
4. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
Feedback & Detailed Seller Rating:

We are transnational corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.

 
Returns:
Return is accepted within 30 days after the buyer's receiving the item.
After getting the returned item, we will refund the customer at the item's price (excluding the shipping costs to and from).

For your security, we only accept payment methods offered through eBay checkout, including PayPal, credit or debit cards, Apple Pay, Google Pay, eBay balance, and other eligible payment options displayed at checkout.

Available payment options may vary depending on the item, listing category, and buyer's location. For your protection, please do not make payments outside eBay's official checkout process.

Thank you for your understanding and cooperation!

1. If there's any problem, please do not hesitate to contact us by ebay message, we will reply you within 2 business day (not include Public holiday).
2. Work Hours: Monday to Friday

3. If you don't get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails. Please add us in your contact and email us again
 
4. Contact Us  Phone: 1-888-505-8486, Mon–Fri (PST), 00:00–24:00
 
 
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