Items come to you from a smoke-free, pet-free home. That said, most items are sourced from a variety of places, so they may have been exposed to pets or smoke at some point. I am very sensitive to both and do my best to avoid purchasing items with any noticeable odors. On the rare occasion that I do—typically due to a highly sought-after or requested item—I will always clearly disclose it. Additionally, items are cleaned (though not typically polished, where applicable, as I do not wish to compromise the original patina unless otherwise stated).
You will receive exactly what is pictured in this listing (unless otherwise specified, such as props used for display, in which case they are NOT included). However, something may occasionally be missed, as I am human. I truly appreciate my customers and am grateful to those who kindly reach out if they notice anything—I want you to be completely happy with your purchase! 😊
Listing Integrity & Buyer Assurance:
At Salvaged Joy, I take great care to ensure that every item is represented as accurately and honestly as possible. All photos are taken in-house, also eBay tools are used and I carefully document each item’s unique details and condition. With the growing use of altered or AI-generated images online I maintain additional safeguards to protect the integrity of the items in my store and my business. This includes documentation of item condition and identifying features to help prevent misuse of images or fraudulent return activity.
To keep things fair for everyone, I do not offer partial refunds (unless for shipping differences at my discretion). Returns are accepted in accordance with my stated policy, and refunds are issued once the item has been returned in the same condition in which it was originally sent. My goal is always to provide a transparent, trustworthy, and positive experience for all my buyers, and I am happy to answer any questions to help you feel confident in your purchase.
COLOR DISCLAIMER:
Due to differences between monitors and phone screen settings, photos may not reflect the exact color of the item. This is true for all items sold online. Please feel free to contact me with any questions about color or size prior to purchasing.
COMPANY CLAIMS:
Most items that are in my store were manufactured by others. Please note that I am not responsible for any claims made by the original manufacturer.
SHIPPING:
Items are lovingly and carefully packaged for safe shipping. I am more than happy to combine shipping whenever possible! This may not be possible for extremely fragile or heavy items, so it’s best to contact me prior to purchase under these circumstances. I can then send a combined invoice; however, if you purchase first, I will gladly refund any applicable difference.
Items are shipped within 2 business days after payment has cleared, unless we are away, then the handling time may be adjusted accordingly and it will reflect this in the time to receive shipping information.
PLEASE BE ADVISED: I photograph and/or video my packaging and shipping process for accuracy and peace of mind. This has become increasingly necessary to prevent the fraudulent use of unlawful photo editing or AI generation used by some individuals to steal items. Additionally, model numbers are retained as well as compared and sometimes specific markings for identification are recorded as well.
Tracking information (when available) will be automatically provided once your item has shipped.
I proudly ship worldwide! I typically use eBay International Shipping for global orders, as it provides a smooth and reliable experience. If you have any questions about international shipping or specific locations, please feel free to reach out—I truly appreciate my international buyers! 🌍
Special Note about Ground Advantage & Other Shipping Methods:
While estimated delivery is 2–8 business days, it may take up to 14 business days in some cases, especially during abnormal weather conditions.
RETURNS:
I stand 100% behind the authenticity of all items I offer and provide a 14-day money-back guarantee (with noted exceptions, if applicable).
Returned items must be in original, saleable condition as received. Items that do not meet these requirements may not qualify for a full refund. Items MUST be returned to receive a refund.
FEEDBACK:
If ANY issues arise after receipt of your item, PLEASE CONTACT ME FIRST BEFORE LEAVING NEUTRAL/NEGATIVE FEEDBACK—This is greatly appreciated 🙂
My foremost goal is to make sure that you are 100% SATISFIED 😊 with your purchase, thank you for allowing me to do so! The happiness of my buyers genuinely matters to me! I take great pride in the work that I do to ensure that my buyers receive the treasures they are looking for! At the end of the day, it makes my heart smile to see how incredibly happy my buyers are! THANK YOU to all of my buyers, especially my repeat buyers all over the world who take the time to let me know that they have received their items, especially via feedback! I am also thrilled to leave glowing feedback for my buyers as well! PLEASE, save me as a seller, and remember to check my store when you are looking for your next treasure! 🦋