

Free Delivery & Returns
Free delivery & returns on all Dyson machines.
30 Day Money Back Guarantee
If you’re not happy with your purchase.
Quality Customer Service
Dyson experts are available by phone or e-mail.
Restored. Tested. Certified.
Our engineers undertake a rigorous certification process for each piece of technology they refurbish. This includes functionality testing, safety checks, quality inspection, cleanliness and cosmetic standard testing.
Condition Like New
Our technology is expertly-refurbished and certified for safe use. No more than 2 minor cosmetic defects on a single component (unless another count is specified), or more than 4 minor defects on the whole machine.
Use high power mode less
Your vacuum is designed to be used in Auto or Normal mode for everyday cleaning. These can be found and changed at the top or back of your vacuum. Max or Boost modes are meant for powerful, intensive bursts of spot cleaning. Using them constantly speeds up degradation of the battery. If your machine has Eco mode, run time is maximised for a longer clean.
Avoid use in extreme heat temperatures
Hot environments speed up battery aging. So it's best to avoid cleaning the car in hot weather or leaving your vacuum in rooms that experience direct sunlight for prolonged periods. The same goes for cold porches and garages in winter.
Store your vacuum at room temperature
Heat sources, such as radiators, can damage the battery. We recommend that you store your vacuum at temperatures between 18°C–28°C, away from direct sunlight and out of boiler cupboards.
Let it cool, but not too much
You can preserve the life of your battery by letting your machine cool down after use – before connecting it back up to the dock to recharge.
Your machine won’t operate or charge if the ambient temperature is below 3°C (37°F). This is designed to protect both the motor and battery.
Give it a break
By letting the battery run down to empty at least once a month, you'll help to prolong its life. If you have a spare battery, we recommend you swap them out from time to time, so that they both have time to naturally discharge.
Support circular economy
The circular economy approach allows us to collect used machines from owners, to repair and refurbish. This enables us and Dyson shoppers to reduce waste and promote our technology to perform for as long as possible.
Dyson’s technology is built-to-last.
Reduce reliance on new materials
Our journey to become more sustainable using refurbished machines means less reliance on new materials.
Refurbished locally
We keep our refurbished machines locally engineered within the UK.