Brand Name
Give us a ring to save on sales tax and learn about our package deals!!
The PH Burner has flames in the front and rear, adding warmth and ambiance to any room.
Features:
• Dual yellow flame burner system and cast decorative grate
• Six piece refractory log set in 3 sizes--18", 24" and 30"
• Natural or propane gas
• Dual rated for vent-free and vented applications
(vented installations require purchase of a damper clamp)
• Includes lava rock
• CSA design certified
Payment
Shipping
We Accept All Major Credit Cards and PAYPAL
Domestic Shipping
We offer FREE SHIPPING of all our product for anything of value over $499. We can ship to virtually any address in all lower 48 states, Alaska and Hawaii will be extra fees. If you are in a remote area or a location not accessible by a large freight truck their will be additional charges or we can arrange you pick the product up at the local terminal.
International Shipping
For any international sales we can ship to a international shipping terminal in the lower 48 states arranged by you and from there you are responsible for the shipping and the product. Once received at the shipping terminal we are no longer responsible for any damage that could occur after.
Returns
- If you need to return an item you may do so within 30 days of the product's delivery.
- The product must be in new, unused condition, and must be returned in the original packaging.
- Please note that built to order items, and custom made items are not eligible to return for any reason.
- All returns must be arranged with us and be assigned a Return Authorization (RA) number
- Our items ship from multiple warehouses and it is essential that they are returned to the proper location.
- It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
You may return most new, unopened items within 30 days of delivery with a 20% restocking fee and return shipping is your responsibility. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Give us a ring to save on sales tax and learn about our package deals!!
The PH Burner has flames in the front and rear, adding warmth and ambiance to any room.
Features:
• Dual yellow flame burner system and cast decorative grate
• Six piece refractory log set in 3 sizes--18", 24" and 30"
• Natural or propane gas
• Dual rated for vent-free and vented applications
(vented installations require purchase of a damper clamp)
• Includes lava rock
• CSA design certified
Brand Name
Payment
We Accept All Major Credit Cards and PAYPAL
Shipping
Domestic Shipping
We offer FREE SHIPPING of all our product for anything of value over $499. We can ship to virtually any address in all lower 48 states, Alaska and Hawaii will be extra fees. If you are in a remote area or a location not accessible by a large freight truck their will be additional charges or we can arrange you pick the product up at the local terminal.
International Shipping
For any international sales we can ship to a international shipping terminal in the lower 48 states arranged by you and from there you are responsible for the shipping and the product. Once received at the shipping terminal we are no longer responsible for any damage that could occur after.
Returns
- If you need to return an item you may do so within 30 days of the product's delivery.
- The product must be in new, unused condition, and must be returned in the original packaging.
- Please note that built to order items, and custom made items are not eligible to return for any reason.
- All returns must be arranged with us and be assigned a Return Authorization (RA) number
- Our items ship from multiple warehouses and it is essential that they are returned to the proper location.
- It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
You may return most new, unopened items within 30 days of delivery with a 20% restocking fee and return shipping is your responsibility. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
