All products sold here are designed & manufacture in-house and are hallmark by Assay Office London.
We are member of National Jewellery Association and Assay Assured Jewellery Retailer.
We are devoted in bringing the best user friendly diamond Jewellery website to UK and provide wide range of choice, quality diamond jewellery for value & competitive price to mark those special moments of your life. Our stunning collection has something for every occasion.
For any payment-related inquiries, please refer to eBay’s payment policies.
All items are generally dispatched within 15 working days from the date of receiving clear payment.
For urgent delivery requests, please contact us through eBay messages.
Shipping & Insurance Domestic Shipments (UK)
- Free shipping on all domestic purchases.
Items Below £500: Shipped via Royal Mail Secured, Tracked, and Signed with full insurance.
Items Above £500: Listed under the eBay Authenticity Program. These items will first be shipped to eBay’s Authenticity Center for verification. Once authenticated, eBay will ship the item directly to the buyer via a secured and tracked service. Please note: eBay updates tracking details and delivery information directly with the buyer. This information is not shared with us by eBay.
International Shipments
- Free shipping on all international purchases, including tracking and insurance.
- Shipped via FedEx International Priority or DHL International Express.
- Customs & Duties: International customers are responsible for any and all duties, VAT taxes, handling fees, or additional costs related to local laws or regulations.
For any questions regarding shipping, feel free to contact us via eBay messages.
Please return item in unused condition with all documents.
Please do not remove the tag if you are willing to return or exchange the item.
If there is a problem with your order, before resorting to negative or neutral feedback, please allow us to investigate your claim and resolve the issue. Just drop us an email on and we will do our best to take care of it. Upon receiving your purchase, check it out and if you have any issue, please email us.
For Exchange:
Please contact us through eBay message Customer can select any item in exchange from our eBay store or we can design the product as per customer's requirement.
Return Procedure:
In case you are not completely satisfied and want to return item under our return policy.
Please inform us through eBay message for return.
Please open return case on eBay and follow the eBay return procedure.
Please return all documents received with item.
We suggest returning item back by Royal mail special delivery which is track able and insured! It is customer's responsibility to ensure the parcel reaches us.
Refund will be process once we receive item back by same method payment was made. It may take 5 to 7 working days for refund to get credited in customers account.
All return items should be send back at:
I C Rawal UK Ltd
Suite 49. New House
67-68 Hatton Garden
London EC1 N8JY
United Kingdom
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Warranty Coverage:
- Any manufacturing defects will be repaired free of charge.
Warranty Exclusions:
- Loss of any gemstone is not covered.
- Physical damage to the item is not covered.
- The warranty will be void if any repair or modification is done by a third party.
- Deformation of the ring due to external force or improper handling.
- Wear and tear or handling marks from regular use.
For any warranty-related inquiries, feel free to contact us.
