See our store policy for shipping, payment and return policies.

Accepted Payment Methods:

Save More on BBQ and Fireplace accepts payments via PayPal, Visa, MasterCard, American Express, and Discover.

Order Processing Time:
We typically take up to 2 business days to process your order.

Warranties:
Any manufacturer warranty, if included, will be honored by the manufacturer only. Please contact the manufacturer for repair/replacement of these items. A free copy of the written warranty can be obtained upon written request. All written requests should be emailed.

Feedback Policy:
Your satisfaction is important to us. If you have questions regarding your order, or if you feel that you have a problem with your order, please contact us for a resolution before leaving feedback. We appreciate the opportunity to have a fair transaction. When you leave us a positive feedback, we will automatically leave a positive feedback for you.