eBay

About Us

We opened our Cooksongold ebay store in 2016, but we've been serving the needs of jeweller's across the UK and the world from the heart of Birmingham's famed Jewellery Quarter for over 100 years! We are trusted by thousands of jeweller's each and every week.

From jewellery tools to necklace chains, boxes to clays and resins, you'll find thousands of items on our ebay store including saw frames, hammers, findings, FIMO, rolling mills and more. We stock trusted jewellers brands including Art Clay, Durston, Vallorbe, ImpressArt and Prometheus amongst others.

Make Cooksongold your go to ebay store for jewellery making supplies today. We've got everything for the jewellery maker!

Payment

All payment methods are supplied by ebay themselves. If ebay offer it, its available. This includes PayPal, payment by credit or debit card or Apple Pay and Google pay on selected devices. Rest assured, all payments are secure through the ebay platform.

Shipping

Free Delivery

Automatic FREE Delivery is available on many of our items
Alternatively, spend over £50 on any order with Cooksongold and delivery will be FREE!
FREE Delivery applies to UK delivery addresses only

Same Day Despatch

We will aim to despatch your order the same working day when you place your order before 2pm GMT

Upgrade to DPD Next Day Delivery

You can upgrade to DPD Next Day Delivery on any listing where Economy Postage is standard
Simply add all items to your basket and select the One day DPD Next Day option on ALL items in your basket
PLEASE NOTE that you will only be charged postage ONCE despite the ebay basket advising a charge per item

International Delivery

Please note that we are not currently able to offer International Delivery.

Returns


Free 60 day returns

If you're not 100% happy with your new product and you've not used it, just let us know within 60 days of delivery and you can return it to us. Our team will be happy to help with any questions you might have about returning your product. Get in touch our contact centre via an eBay message avaible Monday to Friday, 8am-5pm. You'll need to get in touch first before opening an eBay request or case.

Buyer pays return postage costs, unless item is damaged or not as described, except where noted
Returns are accepted within 30 of receipt of item

Contact us

Get in touch

If you have any questions regarding our products, or would like any further information, feel free to get in touch!

You can submit a question to us using the "Contact Seller" link at the top of this page, or through "My Ebay" Messages. You'll see our reply there, too.

ebay Customer Support Opening Hours

Monday to Friday | 8am - 5pm

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