Frequently asked questions
Will you send me anything ?
Yes ill send you all the information to you
What are your data centres like and where are they based?
Our state-of-the-art data centres offer the latest insecurity technologies and are manned 24/7, ensuring your data and websites aresecure and monitored at all times. We have a resilient national network andenterprise level cloud platform so you get the best possible hostingexperience. They are based in Reading, UK.
Is your hosting green?
Yes all our servers run on 100% renewable energy, and we can boast a PUE of 1.12. PUEstands for power usage efficiency, and lower is better.
What kind of support do you offer?
We have a range of guides and tutorials available for you via our support database. We also provide personal support just for you via your control panel. All our support is UK based and we never outsource it,meaning you’re always speaking to someone who understands our services and platforms inside out.
Which programming languages and frameworks can I use?
You can use whichever programming languages and frameworksyou like. Please get in touch if you want to double check if specific legacyversions are supported.
Should I pick Windows or Linux?
You can choose to host your website on either our Windows orLinux platform. If you’re not sure which to pick, go for Linux as it’s industrystandard and supports a wider range of languages and software. If you need helpdeciding which package to go for or more details, please get in touch with ourfriendly team.