Q1: How do I place an order?

A1: Please kindly send us an email specifying the item, quantity, color or other specification to place an order.

Q2: What is your MOQ?

A2: our MOQ is 1 PCS for RTS products and usually 1000PCS for OEM products. Please feel free to contact with us if you have any special requirement.

Q3: What's the delivery time?

A3: The delivery time for RTS and sample order is within 3-7 working days. For bulk order, the delivery time is with 20-40 days after deposit received.

Q4: Can I print my own brand/logo on the products?

A4: Yes, we can print the logo on the products and OEM package according to your requirements. For details, please kindly contact the salesman.

Q5: What is the shipping cost?

A: 1) Which you can choose the shipping way of "Alibaba.com parcel(3C)" or "Seller's shipping method". A: 2) If you request for other shipping method like UPS, FEDEX and TNT etc, or any request on invoice, please contact us.

Q6: What’s your warranty term?

A6: All of our products are with 12 months warranty, except man-made damage.