How much is Shipping?

Shipping is FREE, Australia wide

Do you ship internationally?

Sorry we do not ship internationally, we only ship to Australia

How do you ship items?

We use Startrack to process shipments.

How long will it take before my order ships?

You should expect to receive your order in 7-10 business days. We aim to deliver faster than this, so you may receive your product sooner.

Some of our Super Bargains may take slightly longer to process due to high order volumes. This could add up to 4 days to the expected delivery time. Please keep in mind that we do not process orders on weekends or public holidays

Can I pick up my order?

Sorry, we do not provide pick up facilities.

Is tracking available for my order?

Yes, all orders are shipped with a tracking number and can be tracked on the Startrack website. All items require a signature for delivery.

What are your delivery times?

Deliveries are made Monday to Friday, 9am - 5pm. Please note that we cannot schedule deliveries with our drivers, as we cannot control freight once it has left our premises.

if you are not home, a card will be left in your letterbox, advising that your item will be available for pickup either at your local Australia Post Office, or local Startrack depot.

Can I return an item?

Yes, there are certain situations in which we allow returns, for example : Faulty items, incorrect item sent.

Faulty items MUST be reported to us via ebay messages

How do I request a return?

Returns are only possible when an RMA number or a Logitech Incident number has been provided to you.

If you have a faulty item:

Please message us via eBay Messages us via eBay messages and indicate your order number/eBay item number/eBay User ID as well as the details of the item that you received in error. We will then advise you on how a replacement will be sent.

Please note we MUST have provided you an RA/Incident number for you to return an item.

If you change your mind:

Please choose your item carefully as we do not accept returns just because you changed your mind.

You may contact us via:

eBay Contact form: Click here

Send your item back to
Logitechshop
PO BOX 4943
NORTH ROCKS NSW 2151

Make sure you have contacted us via eBay messages before returning any items. Refer to our Returns Policy for full details.