Important Information Regarding Your Purchase and Delivery
Ways to Pay
In most categories, the following payment methods are accepted:
- Credit cards
- Debit cards
- Apple Pay
- Google Pay
- Venmo
- Klarna
- PayPal
Please note:
- American Express is not accepted on eBay.
- Checks and money orders are not accepted.
- Alipay is available for buyers in mainland China, but only on items listed in USD on eBay.com.
To use Alipay, sign in to your eBay account and select it at checkout (if available).
You do not need a PayPal account to pay. When directed to the PayPal page, you may enter your credit card information directly.
Sales tax is required on all eBay purchases. The total tax is automatically calculated by eBay based on your location at checkout.
Shipping
- Items will only be shipped to the address specified on your eBay order. Please ensure it is correct before completing your purchase.
- We cannot change the shipping address once payment has been made.
- A tracking number will be provided through eBay once your item ships.
Domestic Buyers
- Items valued over $5 cannot be shipped to PO Boxes or APO addresses.
- All domestic orders are shipped via USPS or UPS at our discretion.
International Buyers
- Import duties, taxes, and charges are not included in the item price or shipping cost. These are the buyer’s responsibility.
- Please check with your country’s customs office before purchasing to determine potential additional costs.
- All international orders are shipped through eBay’s Global Shipping Program.
Returns
Please give us the opportunity to resolve any issues before leaving feedback.
-
30-Day Satisfaction Guarantee
– All products are backed by this guarantee. Items must be returned in their original condition for a refund or replacement.
-
Defective or Non-Functional Items
– These items will be fully refunded or replaced once returned.
- If your order arrives incorrectly or is damaged due to the carrier, you must notify us within 72 hours of delivery.
- For quality issues or malfunctions, please contact us immediately so we can resolve the issue quickly.
- Returned items must be securely packaged and shipped with tracking. We cannot be held responsible for lost or damaged return shipments.
Contact Us
Customer satisfaction is our top priority. While we strive for perfection, mistakes can happen.
When they do, we take responsibility and work to resolve the issue—even before you notice it, whenever possible.
As the saying goes, “mended fences are often stronger than those never tested.”
If your experience does not meet or exceed expectations, please let us know immediately. We are committed to earning your loyalty.
- For any questions or concerns, contact us via eBay Messenger.
- Business Hours:
- Monday – Friday: 9:00 AM – 3:00 PM CST
- Saturday & Sunday: Closed
- Closed on all bank holidays