Opening Hours:
- Monday-Saturday: 8am to 5pm
- Sunday: 8am to 4pm (Note: Online sales team available weekdays only)
- Closed on Qld Public Holidays
Payment Options:
- We accept all payment methods offered by eBay.
- Cash payment available for local pickups at our Withcott location.
Combined Postage: Available for multiple purchases. Any excess shipping paid will be refunded
Dispatch: Allow up to 3 business days (estimated) for your order to be shipped.
Local Pickup: Available during operating hours at our shop in Withcott, Queensland.
Inventory & Returns:
- Out-of-Stock Items: We strive to maintain stock, but in case an item is unavailable, we'll offer a refund or try to acquire it for you.
- Returns & Refunds: We offer 7-day returns for items not as described (excluding lost or damaged items during shipping). We'll process replacements or refunds upon receiving the faulty item and confirming the issue.
- Buyer pays for return shipping and won't receive a refund on initial shipping costs.
- We'll cover shipping costs for replacements.
Product Photos & Descriptions:
- We strive to ensure our photos and descriptions are accurate at the time of listing. However, manufacturers may occasionally make minor changes to their products without informing us. In rare cases, you may receive an item with slight variations from the one pictured or described.
Feedback:
We aim for a positive buying experience. We leave positive feedback for purchases and appreciate yours upon receiving your order. If you encounter any issues, please contact us before leaving negative feedback.
Disclaimer:
We take care during packaging and dispatching, but we are not liable for damage or loss by Australia Post.