We accept all major credit cards and PayPal payments for our feathers through PayPal. Payment is due at time of purchase. 

Generally orders received prior to 1pm Pacific time on business days will be shipped the same day. Later orders will be shipped the next business day. If you have special shipping needs, then please contact us ASAP so we can help. The sooner you let us know, the better we can help.
Economy Shipping: This is generally USPS First Class mail unless package size prevents it. Packages will generally arrive 4-7 days after shipment. 
USPS Priority Mail: Delivery times depend on your location, but generally arrive 2-3 business days after shipment. 
USPS Express Mail: Delivery is usually guaranteed in 1-2 business days depending on location. On-time delivery is guaranteed or your money back. That is, you will get back what you paid for shipping is delivery is not on time. This is based on the post office's estimated time for delivery and is not related to the time you placed your order. If you think your shipment is delivered late, then let us know and we will process the appropriate paperwork to get the refund from the post office and pass it on to you. 

It is our hope to exchange positive feedback with all of our customers. If for some reason you feel you cannot give 100% positive feedback, then contact us first so we can make it right. We're here to help.
We gladly accept returns for any reason. Please note that a 10% restocking fee will apply unless the product delivered was not as described in the listing. Returned products must be in the original sealed containers. All refunds will be through the original purchase method through our payment processor, PayPal and may take 24-48 hours to appear on your account after the refund is confirmed. This delay is due to the processor, not us. 

In 2008 a new company was founded by husband and wife Justin and Joey. Justin, a stock broker and former corporate executive, setup the business operation based on Joey's baby headband designs inspired by the couple's infant daughter. The business sold Joey's hand-made headbands on Etsy and scrapbooking materials at Bearybox. Through diligence, hard work and many late nights the business blossomed. The Beary Box inventory was kept in the closet of a spare bedroom... Then it grew. The office and manufacturing expanded to the spare bedroom, then it took over the garage. When it outgrew that, the family moved to a house with a larger garage and attached office and brought on their first employees. In April 2011 Justin and Joey committed themselves to working full time on the business and Beary Box was incorporated as Moonlight Feather, Inc. 
Today Moonlight Feather occupies a 3500 square foot facility in Ventura, CA with a staff of 15 dedicated employees. Here they do quality control, product packing and shipping, marketing, photography and videography, web development and search engine optimization. The company now sells its product at two of its own websites, etsy, amazon and ebay.
"We realize that we have grown to what we are today because of the support of our customers and we are here to serve you. All our products carry a 30 day money back guarantee. If you are not satisfied, we will make it right or give you your money back. " - Justin & Joey
We are constantly seeking new and better ways to serve our customers and make new friends and we love to hear your comments.