How to Unlock BIOS & Hard Drive Passwords for Dell Laptops Using the Service Tag

If your Dell laptop is locked and displays a password screen, follow these steps to unlock it:

1. Locate the Service Tag

   • Power on your laptop and wait for the password screen to appear.
   • Note the service tag displayed on the screen (see attached photo for reference).

2. Send Us the Service Tag

   • Share the service tag with us by uploading a photo of the screen where the service tag appears.
   • This ensures there’s no misunderstanding or error in the information provided.

3. Receive the Password

   • After we receive your service tag, we will calculate the password and send it back to you.
   • Our response time is typically 5–15 minutes during working hours.

4. Unlock Your Laptop

   • Enter the password we provide on the password screen and press the Enter key.
   • Your laptop will be unlocked.

Notes

• This method works for all Dell laptops where the service tag is displayed on the password screen.
• For any questions or concerns, feel free to contact us.