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Ultra SASF2 Thermostatic Cartridge with CEL-001A-WAX Piston and Wax Thermostat
Part Number (SKU): SASF2-M
Product Includes:
- Ultra / Hudson Reed Thermostatic Cartridge Assembly Housing for SASF2 / SASF2-M
-
Part Details  
Part Details
Summary

Product Includes:
- Ultra / Hudson Reed Thermostatic Cartridge Assembly Housing for SASF2 / SASF2-M
- CEL-001A-WAX (which includes the SEL0370 wax element and piston)
- Does not include a handle. There are various handles which fit onto the SASFM thermostatic cartridge. These handles can be found at the bottom of the page in the associated products section.

**Important Note** - This includes the wax thermostat element, piston which is the part of the cartridge which controls the temperature of the water. If you are experiencing difficulties regulating the temperature of the water in your shower, you will need this part. Most other suppliers don't include this.

This is the cheapest price in the UK for the entire SASF2 thermostatic cartridge as you see it. Most other retailers do not include the piston and the wax element with the housing. It is the wax element that is the heart of the thermostatic cartridge and it is this very part that controls the temperature of the water. Therefore, it's likely you will need to replace the piston, element and housing if you are looking to fix the shower.

We have many other Ultra spare parts ready to ship.

Common Questions: SASF2 Thermostatic Cartridge with Piston and Wax Thermostat
Question: Does the SASFM that you are selling really come with the CEL-001A-WAX piston and element assembly?
Answer: Yes it does. Everything you see in the photo is for the price you see.

Question: Is it possible that the problem isn't with the thermostatic cartridge even if I have checked the element and the element is working?
Answer: Yes, it is still possible that the cartridge needs replacing even if the wax element is working. There are lots of parts in the cartridge that can fail. If one part goes, it's generally easier and more cost effective in the long term to replace the entire assembly. That's why we well this in the entire assembly as if one part goes wrong, it's generally true that another part within the assembly will fail soon thereafter.

Question: Water doesn't run hot. Does the cartridge come with the front housing as well as the thermostat?
Answer: Yes, the cartridge comes as a complete assembly. All you need to do is pick a handle below should your current handle need replacing.

Question: I've done lots of different checks, all the checks you have told me to do in your thermostatic cartridge guide. I've check that the hot water supply is hot enough and I've check that it is a steady flow. My problem is I don't get any HOT water. I get luke warm, but not hot. I have even tried reducing the flow of cold water to the shower valve but the temperature of the water isn't changing. I am at my whits end with this and am completely flummoxed.
Answer: Shower valves have a function which stops hot water from flowing out of the valve to avoid scolding the user, therefore it's not unusual that your shower didn't output hot water even though you reduced the cold flow. By the sounds of it, the wax element in the thermostatic cartridge has failed. Remove the front housing of the valve (ensure the water is off first), and then replace the cartridge. There is a very high probability that this will solve your problem.

Question: Does this cartridge also control the water flow in the shower (i.e. on / off)?
Answer: Yes, that's correct. This SASF2 cartridge controls the temperature of the water as well as controls the flow. So if you have a problem with water flow or water temperature, this cartridge is the solution to both issues.

Question: By replacing my current SASF2 cartridge, will this fix the water leaking from around my valve?
Answer: As this cartridge assembly controls the water flow, it's likely to be the problem behind the water leaking. Replacing it should fix the problem. If it doesn't you can return it for a full refund so long as it isn't damaged.

Question: I've fitted the SASF2 cartridge but now no water is coming out.
Answer: Perhaps it has been installed wrongly. Try taking it apart, making sure the piston, spring and element are installed the correct way around. If the cartridge is installed correctly the piston should spring in and out.

The SASF2 cartridge is used in a large number of Ultra Finishing Group and Hudson Reed shower mixer valves. Please do check that the cartridge you need is this one before purchasing as the cartridges the manufacturers use in their valves changes over time. If you are unsure which cartridge you need you can send us a photo and we will tell you which cartridge you need.

SASF2 may also be called SAF2.
Used in:
- Hudson Reed / Ultra 3/4 Dual Control Thermostatic Shower Valves
- Hudson Reed Dual Control Traditional Thermostatic Cartridge

Fast UK Delivery


Returns and Exchanges

All items supplied by Di Vapor are sold as brand new items unless otherwise stated. Any items that arrive faulty must be reported to our customer service team within 48 hours. Any item deemed as faulty can be returned to us for an exchange, stock depended.

If a direct replacement is not available, an alternative will be offered. If we cannot fulfill your order with a replacement item, a full refund will be issued. All faulty items must to be returned to us complete with all original packaging along with a copy of your original invoice. All returns must be authorised by a member of the Di Vapor team before being returned.

Di Vapor operates a standard 7 day return policy for a refund. If the item is being returned for any reason other than misinformation in the original listing, you will be responsible for covering the returns costs. Once the item is received back, you will be refunded the item amount less postage.

Di Vapor Payment Policy

Di Vapor accepts payment for all eBay purchases via Paypal.

We also accept payment via cheque or direct bank transfer (BACS) - Please contact a member of the Di Vapor customer service team if you wish to use this method of payment.

All items will be process and dispatched once payment has cleared.

Deliveries and Shipping

The packaging for this item is a 'small packet'. UK delivery is FREE. Di Vapor aims to dispatch all items as soon as possible, with the majority of orders being dispatched on the same day or next working day. Priority next day delivery orders must be received before 3.00pm in order to guarantee delivery by the next working day. We use a variety of different next day couriers including Royal Mail Special Delivery 1.00pm, UPS Next Day and TNT Priority. Please contact us if you require more information on priority shipping.

When entering detailed seller ratings on our feedback page, we would greatly appreciate that delivery time is understood as how quickly we get the item purchased out for delivery. Di Vapor does not have any control over delays caused our carriers (Royal Mail, DPD, UPS, TNT etc) and trust our carriers to deliver the item within the promised timescales. If your item did not arrive within the expected timescale, please contact us before leaving negative feedback - Our customer service team will do thier best to ensure you are satisfied.

If you wish to combine postage for a large number of products that we offer, please contact us for the best possible shipping cost - We will do our best to assist.

Feedback

Di Vapor takes great pride in providing unrivalled customer service combined with high quality products - Ensuring that you are satisfied whilst providing a positive shopping is our priority. We are confident that we will deliver beyond your expectations and that you'll be more than satisfied with your purchasing experience with Di Vapor.

However, we also understand that sometimes mistakes can happen or delays out of our control can reflect badly on your shopping experience. Rather than leaving harmful negative feedback, we ask that you contact our customer service team via eBay or call our main office. We will do our absolute best to ensure that any issues are resolved quickly and efficiently.

If you're happy with your purchase from Di Vapor, we ask that you take the time to leave us positive feedback. We are constantly striving to provide a reliable service and product range that our customers keep coming back for - Seeing positive feedback from our customers motivates us to continue moving forward.

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