WALL HANGING GARDEN GARGOYLE MEDIEVAL HAND MADE STONE ORNAMENT SCULPTURE GOTHIC

WE ONLY PROCESS ORDERS MONDAY-FRIDAY.
ANY ORDERS RECEIVED AFTER 16:00PM FRIDAY WILL BE PROCESSED THE NEXT WORKING DAY (MONDAY).

DELIVERY (UK)

• Free Standard Delivery - 2-4 working days of placing order.
• Economy Delivery (£2.95) - 2-4 working days of placing order.
• Standard Tracked Delivery (£6.95) - 2-3 working days of placing order.
  
• Express Tracked Delivery (£9.95) - 1-2 working days of placing order.

DELIVERY (INTERNATIONAL - EU)

• Standard Delivery (£12.95) - 5-7 working days of placing order. Please note this is only a guideline.

RETURNS (UK)

• We are fully compliant with The Consumer Contracts Regulations 2014.
• You are responsible for taking care of goods received whilst in your possession.
• Any item received in sealed packaging must not be opened unless you intend to keep it.
• It must be in the original condition and with all the original manufacturer packaging and accessories included where applicable. Any item to be returned must be in a re-saleable condition without having been damaged, worn or used in any way
• The manufacturer picture header card must be returned with no damage or tears and must come back with the goods
• For hygiene reasons wigs, tights and jewellery cannot be returned for a refund unless still sealed (unopened) in their original packaging
• When you return an item, please include a copy of your invoice and the reason for return.
• You are responsible for any returned goods. We recommend using a tracked delivery service. Please obtain and keep the Post Office receipt as this proof of postage may be required at a later date
• We regret that any guaranteed, express or courier delivery charges cannot be refunded if an item is returned, unless the item was faulty originally  
• We will try to refund you as quickly as possible and process the refund within 7-14 working days of receiving your return. This does not affect your statutory rights as a consumer.
• If any goods are returned which do not adhere to our Terms and Conditions we will contact you to discuss further.
• Faulty goods must be returned for inspection before a refund can be issued. If a replacement is needed in a hurry we strongly recommend you place a new order and send the original item back as soon as possible for a refund.
• Any faults or damage in transits should be notified to us in writing preferably at the time of receipt. As a consumer you have 30 days in which to notify us from the date of receipt. The item must not be used or worn in that time if a refund is required.

RETURNS (INTERNATIONAL - EU)

• We are fully compliant with The Consumer Contracts Regulations 2014.
• You are responsible for taking care of goods received whilst in your possession.
• Any item received in sealed packaging must not be opened unless you intend to keep it.
• It must be in the original condition and with all the original manufacturer packaging and accessories included where applicable. Any item to be returned must be in a re-saleable condition without having been damaged, worn or used in any way
• The manufacturer picture header card must be returned with no damage or tears and must come back with the goods
• For hygiene reasons wigs, tights and jewellery cannot be returned for a refund unless still sealed (unopened) in their original packaging
• When you return an item, please include a copy of your invoice and the reason for return.
• You are responsible for any returned goods. We recommend using a tracked delivery service. Please obtain and keep the Post Office receipt as this proof of postage may be required at a later date
• We regret that any guaranteed, express or courier delivery charges cannot be refunded if an item is returned, unless the item was faulty originally  
• We will try to refund you as quickly as possible and process the refund within 7-14 working days of receiving your return. This does not affect your statutory rights as a consumer.
• If any goods are returned which do not adhere to our Terms and Conditions we will contact you to discuss further.
• Faulty goods must be returned for inspection before a refund can be issued. If a replacement is needed in a hurry we strongly recommend you place a new order and send the original item back as soon as possible for a refund.
• Any faults or damage in transits should be notified to us in writing preferably at the time of receipt. As a consumer you have 30 days in which to notify us from the date of receipt. The item must not be used or worn in that time if a refund is required

• These great little medieval style characters are hand made from cast sandstone and granite from the West Country
• Good strong hook cast into the back of it for wall hanging
• Cool vintage look that will enhance with age by being outside in the garden
• There are eleven characters in this second collection

 Contract Cancellation

• You are entitled under The Distance Selling Regulations 2000 to cancel your contract with us up to 14 calendar days after the date of delivery of your goods. You will be entitled to a full refund, including the original postage (cheapest postage option - £2.95) and packing charges. This only applies if all the items in the order are returned in a resaleable condition with the manufacturer header card. Please note however, you will also be required to pay for the cost of returning the items from the cancelled order.
• For orders cancelled within the first 14 calendar days after the receipt of the order, all items returned should be in a reasonable condition.

• Our range of costumes and accessories is always increasing!
• We only sell costumes and accessories from reputable suppliers.
• We can give advice (eg sizing information) about which costume to buy!
• We offer a tracked delivery service, so we always know where your costume is!
• We offer a full email and telephone after sales service.
• We can handle returns and exchanges quickly and efficiently.
• We will fully refund you if you are not satisfied or wish to cancel your order (in line with the Distance Selling Regulations)