Returns are only accepted within 30 days and only if a Return Merchandise Authorization (RMA) has been issued.
All returns MUST be brand new and in their original, unopened packaging. (Item returns may be subject to restocking fees)
UPR Products reserves the right to refuse any package returned to us without authorization. Returns/Refunds are processed within (30) business days of receipt (not incl. holidays, weekends, transit time, or day package was delivered.)
Special order items, item hardware, rebuild kits. replacement parts, emblems or decals are not able to be accepted for return.
If a free shipping item is returned, the original outbound shipping will be deducted from the refund. The customer is also responsible for return shipping.
If a customer refuses or is not available for an item, they will be charged the return shipping fee by the carrier. If a free shipping item is refused or missed, the outbound shipping will also be deducted from the refund.
Changes of address or entering an incorrect address placing an order, the customer is responsible for any address change/correction fees billed by the carrier.