Shipping Timescales - Please Read Below

Please Note: Royal Mail do not collect our mail or deliver on Bank Holidays.
Please bear this in mind when looking at the estimates given below and allow extra time for delivery.

All "Receive By" Days are estimates and are not guaranteed delivery dates.

Cut off Time for Same Day despatch is 4.00pm - Monday - Friday (Excluding Bank Holidays)

Please Note: We do not offer a guaranteed Saturday Delivery! If Special Next Day Delivery is selected on a Friday
Royal Mail guarantee delivery by Monday before 1pm. 
They might make an attempt on Saturday to deliver but this is not guaranteed.

Fancy Dress Fast take great care in packaging every order to ensure safe shipment to you. All orders sent within the UK are posted 2nd Class Standard Delivery. If you require your order faster please select an expediated shipping method when checking out and paying for your order.

Please Note: Orders will be processed on weekends and bank holdays. This will not speed up the delivery date but we do this to keep on top of all orders. Please make sure you have ordered the correct items and size, as once ordered your order could be picked and packed immediately. Please make sure you have given the correct delivery address (delivery address is taken from your PayPal account when you check out - please double check this is correct). Changes at busy periods may not be able to take place and your order will already be in process.
Sorry no pick ups are permitted.

Fancy Dress Fast accepts payment via Paypal only.

Please make sure you have given the correct delivery address (delivery address is taken from your paypal account when you check out - please double check this is correct). Changes at busy periods may not be able to take place and your order will already be in process.

Fancy Dress Fast is a UK based Fancy Dress Company, offering the highest quality branded products at prices far lower than the high street. We believe that buying online should be quick and easy. We are able to achieve this high level of service by operating out of a 16,000 square foot warehouse filled with stock - unlike many of our competitors we hold physical stock so we don't order your product once we receive yours. Using the latest technology and reliable and robust order management processes we are able to see exactly where your order is and any given time down to the person who has picked and even down to what time it is actually been packed and despatched.

Please Note: Orders will be processed on weekends and bank holidays. This will not speed up the delivery date but we do this to keep on top of all orders. Please make sure you have ordered the correct items and size, as once ordered your order could be picked and packed immediately. Please make sure you have given the correct delivery address (delivery address is taken from your PayPal account when you check out - please double check this is correct). Changes at busy periods may not be able to take place and your order will already be in process.
Sorry no pick ups are permitted.

Please read the "Shipping Terms Tab" for shipping terms.

Faults:
Should your item be faulty please contact us via an eBay message. We can then supply you with a returns authorisation number and returns address. Items are inspected by both us and our suppliers own QC Department for signs of wear & tear and sabotage. Items must be returned within 7 days of receipt, unworn and with the original packaging intact (this includes all packaging and header-card). If the item is found to be genuinely faulty we will issue a refund. Returns must be returned at the buyer's expense.

Unwanted Items:
Should you no longer want your item or it is the wrong size, please contact us via an eBay message. We can supply you with a returns authorisation number and returns address. You must notify us immediately and return within 7 days of receipt. We will refund the item cost. No postage costs will be refunded.

Exchange:
Should you wish to exchange an item please contact us immediately via an eBay message so we can assist you. Item must be returned within 7 days of receipt. We will refund you less of postage and packaging charge as shown on eBay. Return postage costs are at the buyer's responsibility. On arrival the original item will be refunded. Please input a new order in the normal way for the replacement product.

Please Note: We will not accept returns or issue refunds on the following items: Wigs, Wig Caps, Facial Hair, Make-up, Teeth, Hosiery and Underwear.

Fancy Dress Fast lists all our items to the best of our ability. Our manufacturers reserve the right to make alterations to design and colour when necessary. Images and product descriptions are provided as accurately as possible, and should a product differ slightly from the product image and description, Fancy Dress Fast will not allow returns on the basis that the description or the product image did not exactly match the tm supplied. We will endeavour to update product descriptions and images once we know of any substantial changes to the alterations to design and colour.

By bidding on and buying our products you are agreeing to the terms and conditions listed in this section and all other sections within our listing.