Shipping: This dress will be shipped from China via airmail with a tracking. It will take 10 - 15 working days (2 - 3 weeks) for delivery. If you were in the US, UK and Australia, you can expect it in 2 weeks. It will take a bit longer if you live in other countries other than the three mentioned above. Fast shipment via DHL (approx one week) is available (but expensive - £15 more). Please contact me if you need to ship via DHL.
Tracking: I will add a tracking to your order once it is shipped. Please make sure there is someone home to sign for the parcel. You can track it from www.ems.com.cn or http://www.17track.net/. Or from www.usps.com if you are in USA and www.royalmail.com if you are in the UK.
Tax: This dress is not a branded item therefore you don't need to pay any import tax on this dress.
Return: You can return it to our Milton Keynes UK office if it doesn't fit or it is not what you want, as long as the tags are still on. When you receive the dress and find this is not what you want or it doesn't fit please email us immediately and notify us the return. When you return the item please fill in the return form included in the parcel we send you so we can track your return and process your refund quicker. We will refund you once the same unused item is returned. Please note we cannot refund postage.