Payment

·  Payment should be completed and approved within 4 (four) days of auction closing or order payment. Any unpaid dispute will be filed for closing auction automatically or cancel the order.

·  If for some reason there is any issue with the payment, please contact us, and we will be happy to work with you to have it resolved for your satisfaction.

·  Import duties, taxes and charges at local Buyer's country are not included in eBay item prices or shipping cost. These charges shall be the buyer's responsibility. Kindly check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Shipping

·  We have 3 warehouses located in DE, NY and CA, so your parcel will be shipped from one of them,

·  Package handling only takes about 1-3 business days at our warehouse, so please make sure entering correct payment and shipping information before checking out.

·  According to eBay policy, we will only ship to eBay verified addresses. Any change of address will require order cancellation. Once your payment is completed, you may leave eBay note or click the button before item shipment.

·  If an address change is needed after shipping the item, you will be responsible for any fees associated with this change.

·  Orders placed on weekend will be shipped within 2 working days.

·  We ship worldwide including US Out of the mainland location such as: Puerto Rico, Alaska, Hawaii, Virgin Islands, Guam, FPO or APO addresses.  NOTE: Shipping lead-time outside of USA mainland will take longer than specified on eBay’s due date.

For Orders include Lithium Battery

·  For orders contains Lithium Battery (Hazardous material), kindly note that shipping time will take longer than the date indicated in eBay’s order due date, due to special safety requirements associated with Lithium Battery transportation regulation.

Terms of sales

·  All of our items come with a 30-day free return policy. We ensure all our items are sealed, new and in excellent condition prior to shipping. In the event that you receive the item that is not to the standards above, please contact us via eBay messages. All returns should be shipped with delivery confirmation.

·  Please note that all returns must be pre-approved upon clear return photo showing the condition of the item. Unauthorized returns will not be accepted. If you need to return your order, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

·  All NON seller’s mistake returns for refund are subject to re-stocking fee and buyer should pay for the round-trip shipping fee. (I.e. paid for a wrong model or wrong colour).

·  We ONLY accept the returns per eBay’s money back guarantee meaning item should be in its original condition, unopened and unused. (Shipping & handling cost shall not be refunded). Therefore, please make sure that item has NO man-made sabotage. Used items will not be accepted for return and will be subject to re-stocking fee.

·  We reserve the right to refuse any returns for objective reasons.

Feedback

·  If you are satisfied with the product you received, please leave us positive feedback and 5-stars comment, which will be highly appreciated.

·  If there is any problem with your order kindly contact seller prior to leaving a feedback, and we will be happy to work with you to have it resolved.

·  If you are dissatisfied for any reason, please don't; t be quick to leave negative or neutral feedback. We’ll try our best to resolve any problem for you to make EACH CUSTOMER 100% SATISFIED and always leave positive feedback to all our customers.

Warranty

·  Warranty/Return shall apply within the US Mainland Only. Buyers shall be responsible to cover all repair/return costs associated with the item return under warranty condition.

Contact us

·  After purchasing, you can contact us by clicking the button named “contact seller” in your eBay purchase history.

·  If you have any other issue, please do not hesitate to contact us using via Contact Seller menu. We are committed to provide you with the highest-level customer service. If you are satisfied with our service we will appreciate if you will leave us positive five stars feedback.   

Happy Shopping !!!


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NGT Online Store was created to become the number one place to find your favorite best-selling USA item shipped worldwide from USA.  We offer a wide selection of high-quality Best-Selling USA products. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. We ship ships from USA to Puerto Rico, Hawaii, Virgin Island, Guam, Alaska, PA, AFO, FPO, HI,VI,PR,GU,AK,Alaska/Hawaii, US Protectorates, APO/FPO, PO Box, Angola, Cameroon, Cayman Islands, French Polynesia, Libya, Mongolia, Suriname, Guyana, Panama, Mauritius, Brunei Darussalam, Chad, Madagascar, New Caledonia, Bahamas, Bermuda, Iran, Saint Kitts-Nevis, Western Sahara, Bolivia, Laos, Congo, Republic of the, Seychelles, Sudan, Guadeloupe, Venezuela, Somalia, Burma, Cuba, Republic of, Reunion, Yemen, Barbados, Belize, Liberia, Sierra Leone, Central African Republic, Martinique, Dominica, Niger, French Guiana, Saint Pierre and Miquelon, Saudi Arabia, Nicaragua, Tajikistan, Anguilla, Antigua and Barbuda, British Virgin Islands, Cape Verde Islands, Honduras, Saint Vincent and the Grenadines, Turks and Caicos Islands, Botswana, Eritrea, Swaziland, Lesotho



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