RETURN POLICY: We care about our customers! Where the item is listed with no return, if you have a problem with your order please let us know and we will work out a solution.
As always, we ship fast and pack with care.
BUYER AGREES TO ALL OF THE FOLLOWING TERMS AND CONDITIONS:
INTERNATIONAL BUYERS: IN PLACING A PURCHASE YOU AGREE TO AND UNDERSTAND THAT THE POSTAL SERVICE STATES SHIPPING AND DELIVERY OF YOUR ITEM MAY TAKE UP TO 60 DAYS. HOWEVER, MOST INTERNATIONAL ORDERS DO ARRIVE WITHIN 4 WEEKS. IMPORT DUTIES, TAXES, AND CUSTOMS CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. PLEASE CHECK WITH YOUR COUNTRY'S CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO BIDDING OR BUYING. WE WILL NOT FALSIFY ANY DOCUMENTS BY LISTING YOUR ITEMS ON CUSTOMS AS A GIFT OR FOR LESS THAN YOU ACTUALLY PAID FOR THE ITEM.
YOU ALSO AGREE TO ABIDE BY THE FOLLOWING:
WE UNDERSTAND THAT YOU MAY DESIRE TO HAVE OUR PROPERTY EVALUATED. IN SUCH CIRCUMSTANCES, YOU AGREE TO USE A CREDIBLE FINE JEWELRY MERCHANT THAT IS TRAINED AND ACCUSTOMED TO REGULARLY AND ROUTINELY PROVIDE EVALUATIONS ON THE SAME OR SIMILAR FINE JEWLERY ITEMS, THAT USES ONLY NON-DESTRUCTIVE MEANS THAT ARE WIDELY RECOGNIZED AND ACCEPTED IN THE TRADE, AND KNOWN BY TRADESMAN PROFESSIONALS TO PRODUCE RESULTS THAT ARE KNOWN TO BE REASONABLY CONSISTENT AND RELIED ON. ALL SUCH TOOLS UTILIZED FOR ANY ANALYSIS OR EVALUATION OF THE MERCHANDISE USED MUST BE DETAILED AND DOCUMENTED IN ANY PROVIDED REPORT. ANY EVALUATION REPORT THAT IS DETERMINED TO MATERIALLY CONTRADICT OUR DESCRIPTION OF SAID MERCHANDISE MUST BE PROVIDED IN WRITING ON COMPANY LETTERHEAD, WITH INCLUDED MERCHANDISE IMAGES THAT CLEARLY SHOW THE MERCHANDISE AND SIGNED BY THE MERCHANT OR EVALUATOR PROVIDING THE EVALUATION WITH HIS/HER CREDENTIALS, IF YOU ARE ASKING FOR A REFUND BECAUSE THE MERCHANDISE EVALUATED WAS DETERMINED TO BE "NOT AS DESCRIBED":
A MERCHANT UNDER THE UCC IS DEFINED AS: [A] person is a "merchant" if he (1) deals in goods of the kind, or (2) by his occupation holds himself out as having knowledge or skill peculiar to the practices involved in the transaction, or (3) by his occupation holds himself out as having knowledge or skill peculiar to the goods involved in the transaction, or (4) employs an intermediary who by his occupation holds himself out as having such knowledge or skill, and that knowledge or skill may be attributed to the person whose status is in question.
MATERIALITY IS AN OBJECTIVELY DETERMINABLE FACT THAT IS UNDERSTOOD TO MEAN SOEMTHING POLAR OPPOSITE OF OUR AUCTION DESCRIPTION, AND NOT SOMETHING THAT IS MERELY SUBJECTIVE SUCH AS PRICE. FOR EXAMPLE, WHEN WE DESCRIBE AN ITEM TO BE "SOLID 14K GOLD", AND A MERCHANTS EVALUATION DETERMINES THE ITEM TO BE 14K GOLD PLATED, THAT IS A MATERIALLY SIGNIFICANT FACT.
YOUR FAILURE, AND OR WILLFUL REFUSASL TO FOLLOW THESE TERMS AND CONDITIONS, AND TO PROVIDE SAID DOCUMENTATION IN COMPLIANCE WITH THIS AGREEMENT IS A BREACH OF THIS AGREEMENT AND NO REFUND WILL BE PROVIDED
PLEASE EMAIL ME FIRST IF YOU HAVE ANY CONCERNS WITH YOUR PURCHASE BEFORE OPENING A CASE WITH EBAY!!
ALL EMAILS ANSWERED WITHIN 1 BUSINESS DAY
CHECK OUT OUR OTHER AUCTIONS!