We offer 1 year warranty for all our products.
For Customer Returns:
In addition to your statutory rights, we offer refund excluding postage for any item returned within 14 days of despatch if it is not to your satisfaction. The postage costs will be deducted from your refund or exchange to cover our outward postage and packing for every item returned. The item must be returned in its original condition, unused and with the invoice which accompanied the product.
For Faulty Returns:
If on a rare occasion you receive a faulty item or your item is damaged in transit then please return it back in it's original packaging. If the item, upon inspection by us, is faulty we will reimburse your return postage and either offer an exchange or offer a full refund including the postage charged to send the item out.
To return the products to us, please:
Pack the items securely, include details of your name, address and Order ID and send it back to us at the return address provided to you.
When returning items you are strongly recommended to obtain a Proof of Posting. For watches please use insured post, depending upon the value of the item. We cannot accept responsibility for parcels lost, damaged or stolen in transit. We will only refund (or provide exchange) for the costs of postage where the item is returned faulty.
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