Dear buyer, if there is a problem on receipt of your item, please kindly contact us or send us a message before leaving a NEUTRAL or NEGATIVE FEEDBACK or low rate stars. We are always willing to help to resolve the problem.

In the rare event of a Lost or Broken item, We will assist you in any arising claim with the Post Office, please contact us immediately or send us a message but please note that the Post Office does not class a parcel as lost until 15 days after posting for UK and 25 days for worldwide. If an item is broken in transit, please retain the damaged item, box and all packaging as they will be required by the Post Office  for any claim payment.